- Australia
The Australian Performance Management Association is a non-profit professional association with the goal of providing a forum for the free exchange of information and a network of if colleagues in Earned Value Project Management and other quantitative project management disciplines.
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Education Queensland, Office of School Performance collects, analyzes and reports data relating to student learning outcomes. The Office of School Performance has been established to focus on student learning and achievement, quality improvement and enhanced accountability throughout our organisation. School Improvement and Accountability Framework (SIAF) provides an integrated framework for Education Queensland schools to achieve and sustain the vision and objectives of QSE-2010 and the outcomes and targets of Destination 2010.
AICAPP is a program implemented to address some of the key long-term education and employment issues of Aboriginal and Torres Strait Islander communities.
“In June 1993, the Council of Australian Governments (COAG) amalgamated a number of ministerial councils in order to optimize coordination of policy making across interrelated portfolios. One of the combinations involved merging three previously existing councils - the Australian Education Council (AEC), the Council of Ministers of Vocational Education, Employment and Training (MOVEET) and the Youth Ministers Council (YMC) - to form the Ministerial Council on Education, Employment, Training and Youth Affairs (MCEETYA).”
The MCEETYA Taskforce on Performance Measurement and Reporting is to report to each meeting of the Ministerial Council on approaches to reporting on activities and outcomes by schooling systems.
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The mission of the Office of the Auditor General for Western Australia is “to enable the Auditor General to meet Parliament’s need for independent and impartial information regarding public sector accountability and performance.”
“Performance Indicators help illustrate how well an organization is doing in meeting its objectives or achieving the desired outcomes. They are a means of assessing and evaluating the characteristics of products, services, processes and operations of the organization.
Performance Indicators use qualitative and quantitative information to help determine an organization’s success in achieving its objectives. They are used to track progress and provide a basis to evaluate and improve performance. They need to be relevant to the program’s desired outcomes and objectives, quantifiable, verifiable and free from bias.”
- Canada
The Canadian Comprehensive Auditing Foundation—La Fondation canadienne pour la vérification integrée (CCAF~FCVI) is a “public-private sector partnership organized as a national non-profit foundation. CCAF is a source of support, leading edge research and capacity development for members of governing bodies, executive management, auditors and assurance providers.
CCAF’s mission is to provide exemplary thought leadership and to build both knowledge and capacity for effective governance and meaningful accountability, management and audit. The focus for, and beneficiary of, our work is the public sector.”
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The Canadian Performance Reporting Initiative (CPRI) is an initiative of the Canadian Institute of Chartered Accountants (CICA), which represents over 60,000 members in public practice, industry, and public sector organizations. The CPRI website is no longer active, although the CPRI initiative at the CICA continues. Please contact the CICA for more information.
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The International Institute for Sustainable Development (ISSD) “has been working on measurements and indicators since 1995, with the aim of making significant local, national and international contributions, and of building the institute into a world centre of expertise in this field. While continuing with projects focused on sustainability indicators, (they) are broadening this work to better understand what makes indicators work, and to innovation in integrated assessment, reporting and adaptive planning.”
“The Compendium of Sustainable Development Indicator Initiatives (is) a worldwide directory of who is doing what in the field of sustainability indicators. Work on an earlier version of the Compendium was carried out with several partners and donors, including the International Institute for Sustainable Development (IISD), Environment Canada, Redefining Progress, the World Bank and the United Nations Division for Sustainable Development.
In the fall of 2002, the International Institute for Sustainable Development, Environment Canada and the International Sustainability Indicators Network (ISIN) initiated an extensive revision to the original Compendium. This included revisions to structure, search capabilities and visual design of the database. The revision also involved updating existing initiatives and adding new entries.”
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The Alberta government uses performance measurement “as a yardstick to measure (their) progress and to see how close (they) are to achieving the goals (they) set out in the Government Business Plan (Budget). It helps (them) track trends and plan for the future.
Alberta was the first provincial government in the country to adopt publicly reported results based performance measurement and our leadership has encouraged others to follow, using our system as a model to develop their own.
The Government of Alberta Annual Report comes out in June every year. Along with it is Measuring Up, the Annual Report on the performance of the Government of Alberta. In Measuring Up you will find the results of the core measures of the goals in the previous year's Government of Alberta Business Plan.
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Within the Government of British Columbia, the Ministry of Water, Air and Land Protection track indicators for a variety of environmental issues.
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NEW—Ontario’s Ministry of Municipal Affairs, the Municipal Performance Measurement Program (MPMP) is a new initiative designed to provide taxpayers with useful information on service delivery and municipalities with a tool to improve those services over time. The program requires municipalities to collect data to measure their performance in 10 core municipal service areas. All relevant and current information, including important updates to the program's requirements and answers to technical questions by service area as asked by municipalities, have been drawn together in a "one-window" format.
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The Office of the Provincial Auditor of Ontario’s mission is to “report to the Legislative Assembly objective information and recommendations resulting from (their) independent audits of the government's programs, its Crown agencies and corporations. In doing so, the Office assists the Assembly in holding the government and its administrators accountable for the quality of the administration's stewardship of public funds and for the achievement of value for money in government operations
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The Treasury Board Secretariat (TBS) is a central government agency. In this capacity, its mission is to help the Government of Canada manage its human, financial, information and technology resources. The Government of Canada is currently implementing results-based management in all federal departments as part of its Improved Reporting to Parliament Project.
The objectives of the Improved Reporting to Parliament Project are to improve the Expenditure Management documents supplied to Parliament, and to produce and distribute departmental planning and performance information to Parliament and the Canadian public more efficiently and economically, using information technology.
- Europe
For 2 years (Nov. 1998 – Nov. 2000) the EQUINOX project addressed the need of all libraries to develop and use methods for measuring performance in the new networked, electronic environment, alongside traditional performance measurement, and to operate these methods within a framework of quality management. EQUINOX was a project funded under the Telematics for Libraries Programme of the European Commission.
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The Organisation for Economic Co-operation and Development (OECD) has worked extensively on performance management through its Public Management Committee (PUMA). Their Performance Management website includes a list of international Internet sites on performance. This publication presents the papers discussed at the Latin American Forum on Ensuring Transparency and Accountability in the Public Sector that took place on 5-6 December 2001.
The Public Governance and Territorial Development Directorate (GOV) assists countries in adapting their public sector governance arrangements to the changing needs of society. The Directorate supports mutual learning and peer review amongst countries on key organisational, structural and territorial development issues. The Public Management Committee (PUMA), which was formally established in 1990, stands for both the OECD Public Management Committee and the OECD Public Management Service. The Committee shapes and directs the PUMA work programme PUMA is a unique forum for top officials responsible for the central management systems of government—budgeting and performance management, policymaking, regulatory reform, strengthening government-citizen connections, human resources management, and ethics.
SIGMA - Support for Improvement in Governance and Management in Central and Eastern European Countries - is a joint initiative of the OECD and the European Community, principally financed by the European Community. The initiative advises transition countries on improving public governance at the central government level.
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- Latin America/Caribbean
The Inter-American Roundtable is an activity of the Inter-American Development Bank's (IDB) regional technical cooperation ATN/SF-5574-RG executed by Brazil's Institute for Applied Economic Research (IPEA) with the support and collaboration of the Office of Evaluation and Oversight (OVE) at the IDB.
The objective of the Roundtable is to facilitate, promote and advance the discussion on the use of evaluation and performance-based management in Latin America and the Caribbean.
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- New Zealand
The Christchurch City Council is striving to improve the well-being of the people and the services provided. Each year they produce their annual report on their achievements. The Draft Financial Plan and Programme (Draft Annual Plan) contains proposed budgets, objectives and performance indicators for the next financial year. (1 July 2003 to 30 June 2004) They have several performance initiatives in various services and public sectors.
- United Kingdom
“The Centre for Business Performance specializes in the design, implementation, use and ongoing maintenance of performance measurement and management systems. It is based at Cranfield School of Management and encompasses a variety of teaching, research and affiliate faculty. The focus of the Centre's activity is applied research and knowledge transfer, involving the development, application and dissemination of practical tools and concepts underpinned by high-quality academic research.”
The Office of the Deputy Prime Minister (ODPM) is responsible for policy on housing, planning, devolution, regional and local government and the fire service. It also takes responsibility for the Social Exclusion Unit, the Neighbourhood Renewal Unit and the Government Offices for the Regions. The ODPM provides information on all policy aspects of Best Value in England, information on local authority Comprehensive Performance Assessment (CPA) results, the Index of Multiple Deprivation (IMD) and Freedoms and Flexibilities. The aim in local government is to improve delivery and value for money of local services through implementing Comprehensive Performance Assessment (CPA), engaging with Authorities in improvement planning, negotiating and monitoring Local PSA agreements and more.
Sustainable Development is the simple idea of ensuring a better quality of life for everyone, now and for generations to come. Sustainable Development provides information on the activities within Government to improve the contribution that all Departments make to sustainable development through their policies and operations. Activities are divided into three main areas: Improving the performance of the Government Estate, Integrating sustainable development into decision making and Promoting understanding of sustainable development across Government.
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The National Assembly of Wales is engaged in "best value measurement". The principal focus is on Housing and Local Government. In 1997 The Best Value Project Group was established “by the then Secretary of State to develop best value in Wales by way of a collaborative partnership between central and local government, and including all those with an interest with the development of the policy. It quickly developed a framework which it felt would provide the basis for the provision of best value services in Wales, which was published in September 1997.
In January 2000, “one of the most important local government studies ever commissioned by the Government is to be carried out by researchers at Cardiff University. The five-year project will examine the impact of “Best Value” on the efficiency of local authorities throughout England.
Best Value is one of the key elements of current local government reforms. It sets tough targets for improvements in public services and is expected to have far-reaching effects in local authorities and a wide range of other services.”
The Centre for Local and Regional Government Research Unit (CLRGR) at Cardiff University is “a unique Centre of Excellence in local government research, placed at the forefront of developments at local, national and international level, with particular focus on the local goverment modernisation agenda and implementation and evaluation of performance management regimes such as Best Value.” There are several current research projects underway which deal with performance.
